Jamed Healthcare Ltd
Website: https://www.jamedhealthcare.co.uk
Company registration number: 17331901
Registered office: 2–4 Manor Row, Bradford, BD1 4AZ, United Kingdom
1. Introduction
Jamed Healthcare Ltd (“we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, apply for a job, submit your CV, register with us as a healthcare professional, or use our healthcare staffing services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.
2. Personal information we collect
We may collect the following information:
- Personal details: Name, address, telephone number, email address and date of birth where required.
- Employment information: CVs, employment history, qualifications, references, training records and professional registration details.
- Recruitment information: Availability, work experience, interview notes and application outcomes.
- Identity and compliance information: Identification documents, right-to-work checks, DBS checks and other relevant screening information.
- Health information: Occupational health information and other health-related information where necessary and legally permitted for recruitment, placement and safeguarding purposes.
- Client information: Contact details and business information provided by healthcare organisations and other clients.
- Website information: IP address, device and browser information, website usage data and information submitted through our website forms.
We only seek to collect information relevant to our business activities and the purposes explained in this policy.
3. How we use your information
We may use personal information to:
- Process job applications and assess candidates for suitable healthcare roles.
- Maintain CVs and candidate records for future employment opportunities.
- Verify qualifications, professional registrations, references and work eligibility.
- Conduct appropriate background checks and safeguarding assessments.
- Match healthcare professionals with suitable shifts, placements and clients.
- Communicate with candidates, employees, clients and prospective clients.
- Manage staffing arrangements, payroll and contractual obligations where applicable.
- Meet legal, regulatory, safeguarding and record-keeping requirements.
- Respond to enquiries and improve our website and services.
- Prevent fraud, protect our business and handle complaints or disputes.
We will not use your personal information for incompatible purposes unless permitted by law.
4. Our lawful bases for processing
Under UK GDPR, we must have a lawful basis for processing personal data. Depending on the circumstances, we may rely on:
- Consent: Where you have freely agreed to a specific use of your information.
- Contract: Where processing is necessary to enter into or fulfil a contract with you.
- Legal obligation: Where we must process information to comply with applicable laws.
- Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights and freedoms.
- Vital interests or public task: Where applicable in the circumstances permitted by law.
Healthcare recruitment may also involve special category data, including health information, and criminal offence data. We will only process these categories where the additional legal requirements are satisfied and appropriate safeguards are in place.
5. CV and personal data retention
We retain CVs and relevant candidate information for at least three (3) years, subject to applicable data protection requirements.
We may retain recruitment and employment records for longer where necessary to meet legal or regulatory obligations, maintain employment records, address complaints, establish or defend legal claims, or fulfil other legitimate and documented purposes.
We regularly review the personal information we hold and will securely delete or anonymise information when it is no longer necessary to retain it, unless a lawful reason requires further retention.
You may contact us to request the deletion of your information. We will assess your request in accordance with applicable law and explain if we are legally required or otherwise permitted to retain particular records.
6. Sharing your personal information
We may share personal information where necessary with:
- Healthcare providers and clients for recruitment, placement and staffing purposes.
- Professional referees and qualification or registration verification bodies.
- DBS and other authorised screening providers where appropriate.
- Payroll providers, accountants, insurers, legal advisers and other professional service providers.
- IT, website hosting, email and recruitment software providers acting on our behalf.
- Government departments, regulators, law enforcement agencies or courts where required or legally permitted.
We do not sell your personal information to third parties.
Where service providers process personal data on our behalf, we take appropriate steps to ensure that suitable contractual and security safeguards are in place.
7. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include access controls, secure storage, staff confidentiality obligations and appropriate safeguards when sharing information with clients and service providers.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
If a personal data breach occurs, we will assess the incident and notify the relevant individuals and regulatory authorities where legally required.
8. Cookies and website analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.
Where required by law, we will obtain your consent before placing non-essential cookies on your device. You may manage your cookie preferences through the website's cookie controls, where available, or through your browser settings.
Blocking certain cookies may affect some website features.
9. Your data protection rights
Subject to applicable law and certain exceptions, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of your personal information where the legal conditions are met.
- Restriction: Request that we restrict certain processing activities.
- Objection: Object to processing based on legitimate interests or to direct marketing.
- Data portability: Request a copy of certain information in a portable format where applicable.
- Withdraw consent: Withdraw consent where we rely on consent as our lawful basis.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the applicable statutory timeframe.
10. Third-party websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of websites operated by third parties.
We encourage you to review the privacy policies of any external websites you visit.
11. International data transfers
If personal information is transferred outside the United Kingdom, we will ensure that the transfer complies with applicable data protection laws and that appropriate safeguards are in place where required.
12. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or data processing practices.
The latest version will be published on our website with the updated revision date. We encourage visitors and candidates to review this page periodically.
13. Contact us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact:
Jamed Healthcare Ltd
Website: https://www.jamedhealthcare.co.uk
Email: info@jamedhealthcare.co.uk
Telephone: 01274 442082
Postal address: 2–4 Manor Row, Bradford, BD1 4AZ, United Kingdom
You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
ICO website: https://ico.org.uk/make-a-complaint/
We encourage you to contact us first so that we can try to resolve your concerns.